We're here to help
Mirror is provided by Formentia LLC
For questions, feedback, or issues with Mirror, reach out to:
mirror-support@formentia.comWe aim to respond within 48 business hours.
Mirror needs camera permission to work. Check your browser or device settings and make sure camera access is allowed for mirror.formentia.com (web) or the Mirror app (native).
Use a two-finger pinch gesture on the mirror view to zoom in and out, up to 4x magnification.
Yes. After the first load, Mirror works entirely offline as a Progressive Web App (PWA). No internet connection is needed for any features.
No. Mirror is a live view only. Nothing is recorded, saved, or transmitted. Your camera feed stays entirely on your device.
On iOS Safari, tap the Share button and select "Add to Home Screen." On Android Chrome, tap the three-dot menu and select "Add to Home screen" or "Install app."
Mirror includes a screen wake lock to prevent this. If it's still happening, check that your device's auto-lock or power saving settings aren't overriding it.